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Bringing designs to life

26th Jan 2018 in

Want to know more about how the design process works? One of our designers answers your top questions on the process from drawings to launch.

Can you describe the process you go through when designing a space?

  1. Communicate with the client - gather functionality requirements, define goals, customer experience, branding, color scheme etc.
  2. Collect information about the space – floor plan, photos, dimensions, note any restrictions of obstructions.
  3. Brainstorm – develop floor plan to better understand the size and layout of the space and traffic flow
  4. Customer feedback on initial floor plan layout.
  5. Thorough site inspection – wall measurements, ceiling height(s), route map for delivery of the components (in some cases large counter may need to be built in sections to fit in elevators or doorways), hanging method for signs, sound control, etc.
  6. Discussion with all stakeholders including facilities to address electrical and data needs, lighting, carpet, AV, and define scope of work for each party involved.
  7. Refine details and implementation.

 

What data does the client need to provide?

In the beginning phase we have in-depth conversations with clients to understand their current IT setup, customer feedback, efficiency, scope of IT support, etc. This constant communication continues throughout the process to ensure a consistent vision.

 

What if I have a marketing/communications team that handles corporate branding?

That’s great, we work with the marketing/communications team to understand their brand architecture, guidelines, messaging, etc. and then work those elements into the design so that the is a consistent aesthetic and voice across the board. Color and message can easily be changed with paint and graphics so design can be implemented in ways to offer flexibility for any corporate branding changes.

 

Do I need to find my own builders to create the space?

No, our TechHub offering is a one stop shop. We have 20+ years of experience in building spaces around the globe and have partnerships with builders in every continent. If the client has a designated builder we will work with them and provide construction drawings, as well as project management service to see through each project.

 

What’s the most rewarding part of designing TechHub spaces?

To see how the spaces significantly improved the tech service efficiency. That employees are no longer waiting on the phone for support while wasting valuable work time. The software provides concrete data on the process and parametric on the customer satisfaction, which makes the whole effort worthwhile.